Support Departments & User Groups
Please read all software documentation prior to requesting assistance.
However, please DO NOT ASK US to recommend parameter settings for trading any particular market.
Sales Support
product
questions, how-to-buy, product guide
Customer
Support
product delivery -- billing -- passwords -- extra passwords
Software
Upgrades
Latest news on version upgrades
Product
Support
replacing lost modules -- operation problems -- installation difficulty
Advanced
Support
consulting, coding ( $$$ )
Academic
Support for thesis development
Webmaster
for reporting a
website error
Advanced Support
consulting -- coding
THIS IS A FEE BASED SERVICE
!!
Please read all provided
documentation first and perhaps you can save additional time by viewing our
FAQs for answers to common technical
questions.
If we're not too busy, a consultant could help convert your trading ideas into Easy Language for TradeStation. You must have a clear idea of what your trading strategy is. We do NOT perform exploratory work. To request a fee estimate, please send us a clear description of your desired trading strategy along with any helpful charts (via fax) so we can estimate the labor involved.
If we choose to accept your task, we guarantee the code will perform as you specified, or we will keep working at it for no additional charge until it does, or we cancel the project and not charge you anything.
You may reach us at ...
Phone: 719-686-0074
E-mail: the following form ...
Product Support
installation -- operation -- replacements
COMMON QUESTIONS
... Issues regarding installing and running tools in TradeStation
For all other matters, you may reach us at ...
Phone: 323-258-4860 agent: Norman Smith
719-686-0074 call here if other gives no response
Fax: 323-258-0598
E-mail: the following form ...
Webmaster
--- Reporting Website Errors ---