Support Departments & User Groups
Please read all software documentation prior to requesting assistance.
However, please DO NOT ASK US to recommend parameter settings for trading any particular market.
Sales Support
product questions, how-to-buy, product
guide
Customer Support product delivery -- billing -- passwords -- extra passwords
Software Upgrades Latest news on version upgrades
Product Support replacing lost modules -- operation problems -- installation
difficulty
Advanced Support consulting, coding ( $$$ )
Academic Support for thesis development
Webmaster for
reporting a website error
Advanced Support
consulting -- coding
THIS IS A FEE
BASED SERVICE !!
Please read
all provided documentation first and perhaps you can save additional time by viewing our FAQs for answers to common technical questions.
If we're not too busy, a consultant could help convert your trading ideas into Easy Language for TradeStation. You must have a clear idea of what your trading strategy is. We do NOT perform exploratory work. To request a fee estimate, please send us a clear description of your desired trading strategy along with any helpful charts (via fax) so we can estimate the labor involved.
If we choose to accept your task, we guarantee the code will perform as you specified, or we will keep working at it for no additional charge until it does, or we cancel the project and not charge you anything.
You may reach us at ...
Phone: 719-686-0074
E-mail: the following form ...
Product Support
installation -- operation -- replacements
Issues regarding installing tools for TradeStation 2000i or TradeStation
8
Lost your software and/or manuals and need replacements?
Need installation support? Check our comprehensive platform compatibility list.
Have you found a bug in our code?
For all other matters, you may reach us at ...
Phone: 323-258-4860 agent: Norman Smith
719-686-0074 call here if other gives no response
Fax: 323-258-0598
E-mail: the following form ...
Webmaster
--- Reporting Website Errors ---